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Customer Comments

Since the launch of India Travel Plan, we have sent many customers to India who have come home full of stories and smiles. You'll find some of their comments below. We value customer feedback very highly at India Travel Plan, as it is a vital means of making sure that our standards are maintained.

We've broken down the feedback into sections so that you can see comments specific to each separate module that we offer. We hope that this will inspire and help you with the planning of your own trip.

General Comments

I have had many travel experiences with agencies over the last 30 years and few (even those claiming specialist status) have given such good advice and service. Peter A

I really want to say that the organisation of our holiday was superb, we felt as though we were being looked after every step of the way, but it was never intrusive and we felt we had some independence to do what we wanted. Jan E

This was one of the best holidays we have had in years. Every day was an adventure and a real eye opener. The logistics were all operated immaculately. The car was always there. Everything went like clockwork. We may have been on the move everyday but we enjoyed it all and really felt like we had been away when we came back. I would definitely consider going back to another area of India and I would come to you for the trip as a first choice. Jerry A

Mixture of pre-planned structure and independence/freedom. From the web contact at the beginning to the efficient services on the trip, we always received first class individual treatment, but had space to do our own thing. The hotels were mostly distinctive and comfortable, and even though we went to tourist hotspots we also spent some time away from too many Westerners. I would definitely use India Travel Plan again for this type of holiday - it was brilliant and a lot better than we could have organised by ourselves. Thank you very much. John W

Normally do it ourselves but was finding India in low season difficult to do - so enlisted India Travel Plan to help! Good – easy to use, everything went to plan. Caroline McD

The trip was fascinating and a great introduction to another culture and country......one of the best organised trips I've been on! Many thanks. Liz B

Local Staff and Service in India

Exceptional. Both north and south India were fantastic and equally well organised. The driver in the north was great - he really made the trip in the north a fantastic experience. His English was actually a lot better than some of the guides and he told us so much about Indian culture and places of interest during the journeys. We really hope this feedback is passed on! Catherine & Simon F

Absolutely superb. We had enough time to see all the sights, the guides were excellent (apart from taking you to shops to buy stuff!), the journeys in the car were not too long and arduous. We had a really good mix of sightseeing, adventure, people watching etc, and we don't think it could have been any better. Just great! Howell P

Friendly, helpful and efficient. We were never kept waiting and the connections were all handled seamlessly, very pleasing when you are travelling a lot and as a result tired. Being looked after all the way. Not have to think about how to get from A to B and where to be for trips. Without this there would have been more stress. . . . So much more to see and not enough time. Oh dear we will have to return! Mike H

All the paperwork was in order, no problems anywhere and the rep from Odyssey even got me a birthday cake and a red rose on my birthday and booked us into a lovely restaurant! Drivers were always very punctual, pleasant, safe drivers. They were courteous, eager to please and I never felt unsafe at all. It was really good to be dropped off and picked up and to have a car all to ourselves. I felt like royalty. Jan E

The whole experience was fabulous, extremely well organised. Exceeded our expection - accommodation was good and car and drivers were great - especially our driver around Rajasthan.... Will definitely recommend and have already recommended Rickshaw Travel to many friends and colleagues. We are already looking for our next trip. Palavi P

India Travel Plan Modules

Camels and Castles in Rajasthan

Loved the variety - different places to see almost every day. Best destination probably Udaipur - nice to relax, lovely setting and hotel. John W

Wonders of the World

Driving down remote country roads and back streets of Agra allowed us to see the real India, which was fascinating. Taj Mahal was amazing. Jerry A

The visit to the Taj Mahal was fantastic, made all the better by an exceptional guide who took the most amazing photos of us and for us, since he knew the best angles and positions. William M

Tigers & Turrets

Ranthambore was a big highlight partly because we saw a tiger but all the wildlife was great. Jerry A

Authentic Starter pack

The hotel in Jaipur was very good, very pleasant staff and a homely atmosphere. All the sights-fab as was to be expected. Ann W

Overland to Varanasi

I thought Orchha was lovely and had I known it was so lovely would have spent another day there unwinding, we had an excellent guide and the river looked lovely and clean- I would have loved to have used the hotel pool as well. Otherwise I felt that our choice of places to visit was just right. Jo D

Living temples of the South

Highlight: the Rickshaw ride around Madurai, because he took me into all the small workshops and stopped to suggest photo opportunities. It was an insight into real life. Carole J

Backwaters and Sandy Beaches

The houseboat (in a monsoon) and the standard of the accommodation was amazing....definitely returning! Catherine & Simon F

The Sikh & the Monk

Amritsar was excellent: less touristy, very friendly: Golden Temple spectacular. John W

This was our first trip to India, and it exceeded our highest expectations. I would like to congratulate you on the planning, visiting the hotter and busier parts first, and then the cooler and more peaceful parts, worked very well for us. Your suggestions of extra places to see (Amritsar and McLeodganj) were some of the most interesting parts of the whole trip. I would happily recommend you to anyone planning a similar holiday. Chris G

The drive to Manali through the Kullu Valley was stunning. Our hotel in Manali was so warm and welcoming, really charming with a beautiful veranda overlooking a well-kept garden. Our next stop was Shimla. Our hotel has so much old world charm and was packed with beautiful old photos and artifacts. Shimla is a great place to explore on foot and one of India’s most fascinating hill stations. The other highlight has to be the toy train – great scenery and little station stops where you can stretch your legs, grab a chai and take some photos. Arida - India Travel Plan Specialist.

India Travel Plan Staff

Arida was always friendly, helpful and efficient. I always managed to get through to the office. First class service. Jan E

Bryony bent over backwards to get the itinerary right for us and her contact both email and on the phone was consistently personal and pleasant. Mike H

The website was appealing but it was really Arida's itinerary that made the decision, we were sent several plans but hers was so detailed, very enthusiastic and personable which made it an easy choice! She happily altered the plan to suit our dates and booked us very convenient flights. As mentioned above, it really sold the company and your service. Unlike some, the website's enthusiasm and insight into India was backed up by Arida. Very flexible approach and great value. Catherine & Simon F

Excellent service from Bryony at the enquiry stage and willingness to work with us to plan the itinerary. John W

Excellent. Everything was sorted & confirmed very quickly. Arida Adamou was very helpful in suggesting a programme that offered even more than we had originally thought of ourselves. Brian B

Very attentive and helpful. Richard D

Arida was excellent. Richard J

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